FAQs

Yongkang city, Zhejiang province, near Ningbo port

We are manufacturer and also do trading. So if you want to buy other products, we can do the purchase for you.

6 production line, among which 4 are for treadmills and 2 are for bike products.

Full capacity is 100,000pcs per month.

Possible Cause: the communication between the lower controller and console is blocked, check each joints between the controller and console, ensure that each core is fully plugged in. Check the the connection line, replace it if it’s damaged.

Possible Cause:
Check the motor cable to see whether it is connected well or not, if not, connect the motor wire again.
Check the motor cable to see whether it is damaged or has a burnt smell, if yes, replace the motor.
Check the speed sensor to see whether it is correctly installed or damaged.

Possible Cause:
Overloading leads to excessive current, and the system stops out of self-protection, or some part is stuck, causing the motor to stop. Adjust the treadmill and restart it. Check if there is liquid or burnt smell while the motor is running, if yes, replace the motor; check if the controller has a burned smell, if yes, replace the controller; check the power supply voltage, if it does not match the specifications, change into correct voltage and test the machine again.

Possible Cause:
Check if the power supply voltage is 50% lower than normal voltage,use the correct voltage and test the machine again.check if the controller has a burnt smell and replace the controller.Check if the motor cable is connected and connect the motor wire again.

Put the safety Key on the right place.